FAQ

We hope that our FAQ (Frequently Asked Questions) will help to answer your questions. If you have an additional question, please use the Contact form or send us an email to support( put at symbol here )reward.ie.

The Reward.ie Team.

Why should I put up Reward.ie posters ?

Putting up posters is a proven way to dramatically increase your chances of success. For example, if an item is lost in a specific area, it makes sense to put up some posters immediately in that area. When someone walks past, they may not take the time to read the full poster or write down your phone number or email address, but they will remember the Reward.ie name, in the event if they find your lost item. See our Posters page for examples.

How long will my ad be displayed ? Can I renew my ad ?

When ads are created they are listed for 12 months, and you can renew your ad as many times as you wish (you never know when your item will be found!). At the end of the 12th month, we will remind you to renew your ad so that irrelevant ads are not left on the website.

What should I do if I have lost something / it's been stolen ?

Report it as quickly as possible!

In addition to telling friends, family, Gardai/police, your insurance company, it is a good idea to get it up on the web, and display posters in the area where you think you lost the item (or where it was stolen). Also, drop some posters into people's houses and shops and businesses. All of these activities will increase the chance of you getting your item back. Follow these steps...

  • First, check on Found.ie to see if it's been reported found.
  • Create your ad on Reward.ie
  • Put in as much detail as possible. Pictures are important but not essential. You can keep your personal information private if you wish. Use similar pictures from the Internet if you don't have actual pictures.
  • Be very clear about the reward you are offering, and the conditions that must be satisfied for the reward to be paid e.g. "€200 will be paid for the safe return of my laptop - no questions asked"
  • Tell people about your reward. Print and distribute your posters. Display your posters in the neighbourhood (laminate or rain-proof any posters that will be displayed outside), hand out to people, into shops and businesses. Put them up on notice boards. Notice boards in Garda/police stations can get results.
  • Report your loss on other websites as well, and include a link to Reward.ie where you can have full details and photos.

The important thing is to get the word out !

What does it cost ?

  • All Ads are FREE !
    - includes up to 5 photos
    - includes a FREE poster for you to print
    - ads will be displayed randomly in the 'Featured Ads and Posters' section on the home page
    - can be chosen for the 'Poster of the week'
    - is displayed for 12 months (and you can then renew for free at that time).
  • Laminated Posters: Reward.ie offers a service where we will laminate your posters and post to you. That will save you having to go to a printer or laminate it yourself. There is a charge of €9.99 to print 25 of your posters, and laminate 5 of them (includes post and packaging, available to addresses in Ireland only). That's great value. Just make sure your address is listed in your account profile ('Manage your Ads', 'Modify your Account').

How can I avoid being a victim of a scam?

If someone contacts you regarding your offer of a reward, it works the same way as if your ad was on any other website or newspaper. You should ask specific questions to confirm that ther person actually has your property or pet. Most people will be honest, but if you are concerned, arrange to meet the person at a public place, and bring someone with you. And never hand over a reward until you have your property or pet safely returned to you. All scams or illegal activity should be reported immediately. Email us as well so that we can alert others.

How do I pay for the Laminating service ?

Reward.ie uses PayPal (www.paypal.com), one of the most trusted and secure internet payment services (with over 150 million accounts worldwide). You can either create and use a paypal account, or use their credit card facility. It's very simple, and very secure.  Reward.ie does not facilitate refunds or credit.

Can I pay if I don't have a credit card / paypal account ?

Sure - just create your ad and stop at the payment section. Post us a cheque (made payable to 'Reward Ireland') with details of your ad, and we will send you your laminated posters.

How can I get my ad promoted as the 'Reward of the week' ?

The Reward.ie team choose one poster per week to be featured as the Poster of the week'. If you want your ad to be considered, tell us about your reward. Email us on support( put at symbol here )reward.ie.

Can I keep my personal contact information private ?

Yes. When you register, you create a user-name and password. People can contact you using this user-name, in order to keep your personal information private.

Can I put up a poster but keep my personal contact information private ?

Yes. And people can contact you via your ad on the website.

If I lost something (or had it stolen), for example 3 years ago, it is worth posting an ad or putting up a poster ?

Yes. If someone found it 2 years and 11 months ago, and didn't know to whom to return it, Reward.ie now gives you another chance. Posters would be a very important part of this.

Can I put up a Video on the website

The easiest way to do this is to put your video onto www.youtube.com and put a link on your Reward.ie ad.

If my property is returned to me, how can I remove my ad from display ?

Login using your username and password. Go to the 'Manage Your Ads' section, choose your ad, and press the 'Hide' button. You will be able to re-display you ad again if you wish.

How can I make money on Reward.ie ?

Most ads on Reward.ie contain cash ready and waiting to be collected !

Browse the ads on Reward.ie regularly to see where you can claim a reward. It could be a great way to earn cash and supplement your income. In time, we will be adding new features to alert you to particular types of reward ads (e.g. items lost in your local area).

Does Reward.ie review ads to avoid spammers and illegal or offensive ads ?

Yes. To avoid spammers and illegal or offensive ads, Reward.ie moderates ads, and reserves the right to remove any ad, or user.

In addition, there is functionality attached to each ad to allow you to report an illegal or offensive ad. Click on the "Report this ad" button and follow the instructions, or email us on support( put at symbol here )reward.ie. The Reward.ie moderator will review the ad and take the appropriate action.